At BossNovoShoes, we are committed to providing you with timely and efficient shipping and delivery services. This policy outlines our shipping options, delivery times, and important information regarding your orders.

1. Shipping Methods

We offer various shipping methods to suit your needs:

  • Standard Shipping: Typically delivers within 5-7 business days.
  • Expedited Shipping: Typically delivers within 2-3 business days.
  • International Shipping: Delivery times may vary based on the destination.

2. Shipping Costs

Shipping costs are calculated at checkout based on the selected shipping method and your location. Free standard shipping may be available for orders over [Insert Amount].

3. Order Processing

  • Processing Time: Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped.
  • Holidays and Weekends: Please note that processing times may be extended during holidays and weekends.

4. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or the carrier’s website.

5. Delivery Issues

If you encounter any issues with delivery, such as delays or lost packages, please contact us at [email protected] for assistance. We will work with the carrier to resolve the issue as quickly as possible.

6. International Orders

For international orders, please be aware of the following:

  • Customs Fees: You may be subject to customs duties and taxes upon delivery. These charges are your responsibility.
  • Delivery Times: Delivery times may vary based on customs processing and local postal services.

7. Contact Us

If you have any questions about our Shipping & Delivery Policy or need assistance with your order, please reach out to us at:

BossNovoShoes
2206, Building 3, Zhonggang Plaza (B), Exhibition Bay, No. 83, Zhanjing Road, Zhancheng Community, Fuhai Street, Bao’an District, Shenzhen,China

[email protected]

16538702091

Thank you for choosing BossNovoShoes. We look forward to delivering your new favorite items!