At BossNovoShoes, we strive to make your shopping experience seamless and secure. This Payment Policy outlines the methods of payment we accept, security measures, and important information regarding transactions.

1. Accepted Payment Methods

We accept a variety of payment methods for your convenience:

  • Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can pay securely through your PayPal account.
  • Other Payment Methods: We may also accept additional payment methods such as Apple Pay or Google Pay, depending on your location.

2. Payment Process

  • Checkout: After selecting your items, you will be prompted to enter your payment information during the checkout process.
  • Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation via email. This confirmation includes your order details and a receipt.

3. Security

Your security is our priority. We utilize industry-standard encryption technologies to protect your payment information. All transactions are processed through secure servers, and we comply with the Payment Card Industry Data Security Standards (PCI DSS).

4. Currency

All transactions are processed in USD. Your bank or payment provider may apply currency conversion fees if you are purchasing from outside the currency area.

5. Payment Authorization

  • Authorization Holds: When you place an order, an authorization hold may be placed on your payment method to ensure funds are available. This hold will be released if your order is canceled or declined.
  • Declined Payments: If your payment is declined, we will notify you via email. You may attempt to process your order again with a different payment method.

6. Refunds and Cancellations

  • Refunds: If you need to return an item, please refer to our Return Policy for details on how refunds are processed. Refunds will be issued to the original payment method used for the purchase.
  • Cancellations: If you wish to cancel your order, please contact us as soon as possible. Once an order is in processing or has been shipped, cancellation may not be possible.

7. Contact Us

If you have any questions regarding this Payment Policy or need assistance with your payment, please contact us at:

BossNovoShoes
2206, Building 3, Zhonggang Plaza (B), Exhibition Bay, No. 83, Zhanjing Road, Zhancheng Community, Fuhai Street, Bao’an District, Shenzhen,China
[email protected]
16538702091

Thank you for choosing BossNovoShoes. We appreciate your business and look forward to serving you!